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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rose Paul

Rose Paul

November 12, 2024

5  out of  5
rating by Rose Paul
"State Farm always there to help very nice people helped me get back on track with all my needs thank you for all you do wouldn't go with any other company but State Farms"
We responded:
"Rose, thank you so much for your kind words and for sharing your experience! I'm happy to know that our team could assist you in getting back on track with all your needs. We truly appreciate your business and loyalty. If you ever need anything else, don't hesitate to reach out. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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78990 Olanma1

November 1, 2024

5  out of  5
rating by 78990 Olanma1
"Harold is very good with his job👍 thanks for your help and keep up the good work."
We responded:
"Harold is indeed a valuable part of our team, Olanma! I'm glad to hear he was able to assist you effectively. Your positive feedback is much appreciated. If you need any further assistance, don't hesitate to reach out. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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William Henaku

September 19, 2024

5  out of  5
rating by William Henaku
"It was the very best experience I’ve encountered so far and I will definitely recommend everyone and anyone who needs help . Jones Henaku"
We responded:
"Jones, thank you so much for your kind words! I'm happy to know that you had such a positive experience with our office. Your recommendation means a lot to us. If you ever need any further assistance, we're here to help! - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Wanjiru Kihanda

September 16, 2024

5  out of  5
rating by Wanjiru Kihanda
"Made a call and was transferred to Ms Anna who handled.my policy.she was very straightforward and answered all.my questions.thankyou Anna"
We responded:
"Thank you, Wanjiru, for your wonderful review! I'm glad Anna could assist you with your policy and provide clear answers to your questions. We appreciate your feedback and are here for any future needs you may have. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Joe Foulke

August 29, 2024

5  out of  5
rating by Joe Foulke
"I really appreciate the effort of Anna Sollenberger in helping me select and walking me through the process of changing insurance companies and getting best value. Much appreciated Anna"
We responded:
"Joe, thank you for your kind review! I'm glad to hear that Anna was able to assist you effectively in selecting and transitioning to a new insurance company. We appreciate your trust in our office and are here for any future needs you may have. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Rudy Aguilar

August 29, 2024

5  out of  5
rating by Rudy Aguilar
"Nicole thank you for your help"
We responded:
"Thank you, Rudy! We're glad Nicole could assist you. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Darrel Chase

August 13, 2024

5  out of  5
rating by Darrel Chase
"Clear and helpful response to my questions."
We responded:
"Hi Darrel, I'm glad our responses were clear and helpful! If you have any more questions or need further assistance, feel free to reach out anytime. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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TY LITTY

July 26, 2024

5  out of  5
rating by TY LITTY
"That guy Tyler came through once again I kid you not he is a magical wizard or something some how he always gives me the best rates that I have ever seen Harry Potter has nothing on him. I would talk to him before anyone else for all your insurance needs your welcome in advance for this free advice."
We responded:
"Hey TY, Thanks a ton for the awesome review! We're so glad Tyler could work his magic and get you the best rates! Your recommendation means a lot to us. If you need anything else, don't hesitate to reach out! - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Katrina White

July 25, 2024

5  out of  5
rating by Katrina White
"Harold was theeee best! Great conversation, extremely professional. Helped me out a ton, went well above and beyond. Annnnd saved me money. Cannot thank him enough. He's a total rock star!!"
We responded:
"Hey Katrina! Thanks a ton for the awesome review! We're so happy Harold could help you out and save you some money. He's definitely a rock star on our team! If you ever need anything else, we're here for you. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Carol Repasch

July 24, 2024

5  out of  5
rating by Carol Repasch
"I had questions about insuring another vehicle and Laurielle Romero Lazcano helped me and explained it all in detail. She had very good customer service and fulfilled all of my needs.I am very satisfied!"
We responded:
"Hi Carol! Thanks so much for your wonderful review! I'm glad Laurielle was able to help you with insuring another vehicle and provide detailed explanations. We appreciate your kind words about her customer service. If you have any more questions or need further assistance, feel free to reach out anytime! - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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John Harris

July 19, 2024

5  out of  5
rating by John Harris
"Mr Harold he is the best he helped me save alot of cash today and I thank him for that God Bless and continue to to best God Bless my friend and family"
We responded:
"Hey John, thanks a ton for the awesome review! We're so happy Harold could help you save a lot of cash today. Your kind words mean a lot to us. If you need anything else, we're here for you. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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David Wolkin

July 5, 2024

5  out of  5
rating by David Wolkin
"We found ourselves in a difficult situation a while back and after about a dozen of insurance brokers who refused to even pretend to care, Anna Sollenberger offered us the compassion and solutions we needed. She was simply incredible and I cannot recommend her enough."
We responded:
"Thank you for sharing your experience, David! I'm glad Anna provided compassionate solutions when you needed them most. We're grateful for your kind words and are here for you whenever you need assistance in the future. - Karen Michaels, State Farm Insurance Agent, Churchville, MD"
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Alex Phillips

June 25, 2024

5  out of  5
rating by Alex Phillips
"This has & I am sure will be the best experience I'll have with an insurance company. Anna Sollenberger was as kind as could be, funny, & knew exactly what she was talking about. I will reccomend her & State Farm to EVERYONE I know! There was absolutely nothing that could have started my day better than she did! Thank you SO MUCH again Anna! You are amazing!"
We responded:
"Alex, I am thrilled to hear that Anna provided you with an exceptional experience! Thank you for recommending us – we are grateful for your support! If you need anything in the future, feel free to reach out. Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Claire McKeown

June 22, 2024

5  out of  5
rating by Claire McKeown
"Anna made a very stressful process extremely painless and easy! Was great working with her, highly recommend if you are looking for affordable and flexible options."
We responded:
"Claire, I'm thrilled to hear that Anna provided you with a stress-free and easy experience! We're pleased that you found our insurance options affordable and flexible. Thank you for recommending us! If you need anything in the future, feel free to reach out. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Justin Lang

June 14, 2024

5  out of  5
rating by Justin Lang
"Anna was spectacular! Also State Farm is cool too. I can do the jingle now!!!!"
We responded:
"Justin, your enthusiasm is contagious! Anna and the team are thrilled to have left such a positive impression on you. We're pleased you enjoyed the State Farm jingle too! For any insurance needs or questions, feel free to reach out anytime. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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imasweetmeet4u

June 12, 2024

5  out of  5
rating by imasweetmeet4u
"All I have to say is my experience was awesome. Thank you Harold."
We responded:
"We're so glad you had a great experience with Harold! It makes us happy to know we delivered exceptional service. Thanks for choosing us for your insurance needs. We look forward to helping you again soon! - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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liilii lipstick

June 3, 2024

5  out of  5
rating by liilii lipstick
"Super personable and a great help to save me money on insurance. I highly recommend! Harold is above and beyond amazing."
We responded:
"Thank you for your 5-star review! I'm thrilled you found Harold to be above and beyond amazing in helping you save money on insurance. We're pleased to have provided you with a great and personable experience. Looking forward to assisting you further with your insurance needs! - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Holly Begley

May 7, 2024

5  out of  5
rating by Holly Begley
"Harold Hines was very friendly and knowledgeable. He was able to assist me With any questions I asked. He was a pleasure to work with. 5 stars!"
We responded:
"Holly, I'm thrilled you found Harold friendly and knowledgeable, and that he was able to assist you with any questions! It's a pleasure to hear you had a 5-star experience working with him. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Justin McAtee

April 27, 2024

5  out of  5
rating by Justin McAtee
"Worked with Alliyah Thorpe from her office and I was amazed at how convenient she made the process. We were 1. Switching out home insurance, 2. Buying a new personal vehicle, and 3. Having our business buy one of our other personal vehicles off of us to use as a commercial auto policy for the business. Going in, I thought it was going to be a headache. We provided all our home and commercial auto info and she said "When you are at the dealer and agree to a car, just send em the info and I'll finalize the personal auto policy and get it active for you and to send to the dealer." With that planning from Alliyah, without hyperbole, it took less than 5 minutes from the time we sent her the VIN and details to the time we had the our new policies and insurance cards for the dealer to have on copy for the closing. WONDERFUL! Made life SO easy, and highly recommend."
We responded:
"Hello, Justin! We're so happy to receive your shoutout for Alliyah, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your home, auto, and business insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies."
Profile photo of Lorenzo Thomas

Lorenzo Thomas

April 25, 2024

5  out of  5
rating by Lorenzo Thomas
"We must say that our experience with Harold Hines was nothing short of 5 Star, superior, quality service. In this day of mediocre customer service, to work with someone who goes above and beyond to make certain that we, the customer, is receiving the white glove treatment is almost unheard of anymore. He made this process painless as when we came to him with heart ache over another insurance company. What a sigh of relief to be heard and taken care of in a respectful manner and not treated like a number. He gave us options, made suggestions, and catered our quote in a way that made us feel like family. We trust Harold with all of our referrals knowing our friends and family are in good hands with him. Thanks Mr. Harold Hines, for a painless experience and a great policy! Cheers, Dawn and Lorenzo Thomas"
We responded:
"Lorenzo, thank you so much for your kind words and for sharing your wonderful experience with us! We're absolutely delighted to hear that Harold Hines provided you with 5-star, white-glove treatment and went above and beyond to ensure that you received superior service. In a world where exceptional customer service can sometimes be hard to come by, we're thrilled that Harold was able to make your insurance experience painless and stress-free. Ensuring that our clients feel heard, respected, and treated like family is always our top priority, and we're glad that Harold was able to cater to your needs and provide you with options and suggestions that met your requirements. - Karen Michaels - State Farm Insurance Agent"
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Dylan Buchanan

April 24, 2024

5  out of  5
rating by Dylan Buchanan
"Has always been respectful when need to speak and always on point when it’s time for new insurance never had an issue"
We responded:
"Dylan, it's great to hear that Karen has consistently provided respectful and efficient service for your insurance needs without any issues! - Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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Lukas Kula

April 17, 2024

5  out of  5
rating by Lukas Kula
"I recently purchased business insurance through State Farm. Alliyah Thorpe was very helpful and thorough in making sure all of my insurance needs were met. The price they quoted me beat anything I could find online and covered everything I needed. I highly recommend Alliyah and the rest of her State Farm team!"
We responded:
"Lukas, thank you so much for your kind words and for choosing State Farm for your business insurance needs! We're thrilled to hear that Alliyah provided you with helpful and thorough assistance, ensuring that all your insurance needs were met. Providing competitive pricing and comprehensive coverage is always our goal, and we're delighted that we could exceed your expectations. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service and support in the future. If you ever have any questions or need assistance, don't hesitate to reach out to Alliyah or the rest of our team. We're here to help! - Karen Michaels - State Farm Insurance Agent"
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Arnetta Woods

April 16, 2024

5  out of  5
rating by Arnetta Woods
"I spoke to Lurielle this morning and she was professional but also personable like taking to friend. She made me feel comfortable about the questions I asked and helped me understand what I did not understand. Thank you all for your great service. May GODS peace and blessings be with y’all always."
We responded:
"Arnetta, It sounds like you had a wonderful experience speaking with Lurielle! Her professionalism coupled with a friendly and personable demeanor must have made your interaction quite pleasant. I'm glad she could help you understand everything clearly and address your questions with care. If you ever need assistance in the future, don't hesitate to reach out. - Karen Michaels - State Farm Insurance Agent"
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Evelyn Wilson

April 3, 2024

5  out of  5
rating by Evelyn Wilson
"OMG, I spoke to Anna Sollenberger today, what an amazing person, smart and knowledgeable. She not only saved me over $100 per month but helped me with homeowners and Ryder insurance for my personal property. Thank you so much Anna :)"
We responded:
"Evelyn, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! Karen Michaels - State Farm Insurance Agent, Churchville, MD"
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lynne Lambert

March 19, 2024

5  out of  5
rating by lynne Lambert
"Harold is awesome and got us the best policy for our situation !"
We responded:
"Lynne, thank you for your kind words! We are thrilled to hear that Harold was able to find the best policy for your situation. Providing excellent service and the right coverage for our customers is our top priority. We appreciate your trust in our team. Karen Michaels - State Farm Insurance Agent, Churchville, MD"