State Farm® Insurance Agent Karen Michaels

"I was able to get the best deal possible! I’m so thankful!"

"Fida was extremely helpful, patient and most of all she did everything possible to help our family. Not only was she able to help lower our costs she also found us better coverage. Most agents are just concerned with a sale, not the case here. Worked around my fixed income to make sure I was comfortable with dates, amounts and most of all with the policy. In this chaotic world with young children in the background she never flinched and acknowledged that they were important just the same and never became rude. The “family” feel and care that we received did not go unnoticed. If your looking for an agent who will treat you well then look no further, to bad can only give 5stars!!!"

"What an Awesome job Mr. Harold Hines, provided today. He completely made this transaction with ease. It was a great experience."

"Mr. Harold is a very pleasant, respectful, and patient Man, he is professional and knows alot about his Job, Insurance can be confusing sometimes especially when you are not familiar with the terms\language, Mr. Harold takes the time to make sure you are understanding your coverage and he makes sure you are getting the lowest prices, I was satisfied with my selection and the fact that i am not paying the high monthly bill anymore and could afford Full tort for the 1st time having car insurance, Mr. Harold once again thank you."

"Harold helped me and I am very thankful ...I would recommend him to anyone who wants to go thru state farms....he was willing to stay late to get everything squared away with me but that ended up not being necessary...the other state farms agents o spoke to were not willing to do that ...that tells me Harold has alot of character and really cares about his job ...so thank you Matthew Jones Sr."

"My husband & I were very satisfied with our experience getting our needed insurance info from our agent. She was prompt, courteous, professional & very helpful. A delightful help in time of our need! Her name is Anna."

"She was very efficient and very pleasant to speak with."

"Harold was awesome to work with. Very knowledgeable, friendly, and respectable. Worked with me to help me save on insurance. 10/10 experience."

"Always friendly customer service with a smile, they help me take overwhelming things and make them practical. I just love the other Tammy, that works there"

"Excellent customer service!"

"I switched my insurance policy from All State to State Farm because I always believed I was paying far too much. I finally was able to take time to get quotes and Agent Harold at State Farm was very helpful and detailed. He made sure I saw that what they were offering me was better coverage than what I was getting from my current insurance company and I save almost 80 dollars by switching over to State Farm."

"I own a small business and Anna helped me find the best quote to coverage me and not break the bank. She was very professional and patient with me as I searched for my wallet and had other things going on. Thank you for helping us!"

"Today Laurielle helped us with our stressful insurance issue. She handled things for us in a calm professional manner and listened to our needs. It was a pleasure speaking and sharing with Laurielle. She's the best. Thank you."

"Feda helped me discover a lower rate for all kinds of crap for less than I paid for just car insurance with another company. Silliest of gooses 5/5 would recommend."

"I wanna thank HAROLD HAYES out of Maryland for really working with me today. He went above and beyond to help me. I didn’t feel swindled and I felt confident in my switch of insurance. He made me feel like I was making a good choice by keeping money in my pocket. Such a wonderful spirit and a joy to speak with. YOUR GOING PLACES MR HAYES !!!!!! State Farm is well represented by this young man !!!"

"Karen was prompt and scheduled me for a phone call to complete my quote and get my policy started ASAP. Speaking to Harold was an absolute pleasure. He asked the necessary questions and provided my boyfriend and I with important information to get us the best rates possible. Harold was very helpful and I thank him and Karen for assisting me with the policies. I will NOT be switching to another agency I am definitely sticking with State Farm. I am thankful to Karen and Harold! I HIGHLY recommend! God bless you both! Thank you!"

"I called to complete adding a vehicle with Kristina, Laurena stated Kristina was on a call. However was very open to Assist me. Laurena. Great Team Work!!! 🤩🤩"

"State FARM I don’t know where to begin, and if there was an option lower than one star I will choose that. This whole night mare started on the month of November when I was searching for I car insurance and the web direct me to all the insurance out there, until LAURENA from State Farm called me supposedly offering me the best deal for my car insurance! Than she offered to bundle house and car insurance together to lower the price and got me enrolled to State Farm and charge me $495.61 instantly for that month. After a month that’s where all the trouble started, they send us on the mail this beacon devices and were supposed to installed them on our cars for save discount. I’ve done my research about this beacons, and me an my wife decided not to used them because they had bad reviews violating people’s privacy. This particular agency got so skeptical about our decision and increased our rate to $607.64. When I signed up to State Farm LAURENE never mention anything about these beacons devices or that it was a requirement! Otherwise I wouldn’t accept any business with State Farm because on my previous insurance I never had any device. Our due date was on Jan. 6 we called multiple times to this agency and until finally we got to talk to them and wanted to understand about these beacons and why the seller LAURENE never talked about them when we got enrolled. Now this where SCOTTY COCHRAN comes in, promising that he was going to take care of this. After January 6 All they did was to freeze the payment from January and supposedly fix the payment amount and just wait for the payment to update which never did at that time! We literally call almost the whole month leaving voice mail and never got our call returns, this company swears that they return calls and have everything on record but when it comes to screw someone because they don’t like their beacons they planned really good for us to be cancel and paid their fee. They made us wait the whole entire month of January until the next due date on February. We had no return calls, emails, text or anything about this matter until we called and called on January 31, someone answer and hang up and that was it! The last drop that filled the cup, totally unprofessional, disrespectful and not helped us! I knew where this game was heading and I was not gonna let them have it! So I literally drove more than two hours to their location to have a face to face conversation, no more hanging ups on the phone! At the office the manger kept apologizing trying cover up all this unprofessional behavior towards us, they had no remorse about our case and they still made me paid on February 3 the amount of $607.64. The next day a cancellation Notice came for: $2,094.44 wow that was their plan all along just ignored our calls and not change the amount until we missed the due date so we can be kick out and force to paid the cancellation fee. This gets even better a second payment was expected for the month of February that we paid on Feb. 27 for $495.60 which adds to $1,103.24. Has Any one paid car insurance $1,103.24 in a month! All I got to say at this point is I’m very disappointed with KAREN MICHAELS STATE FARM I totally regret to sign up with all this unprofessional team! sorry will not fix this and totally will keep escalating this matter to the right agencies. Anyone out there don’t get fool with LAURENA when she calls you or send SCOTTY COCHRAN to try to fix her mess or make it worse and play the victim."

"It was a pleasure working with Laurielle Romero Lazcan she made everything easy going. Thank you"

"Thank you Harold. I’m so glad You’re my agent. Harold thank you for taking your time with me and walk me through this process. You’re awesome."

"Anna is a great agent and she helped me with my insurance and I got the good deal. She is very professional, nice and friendly as well. Thanks Anna."

"Harold helped me out .. I can say with confidence he's very good at his job. Great customer service, thanks again!"

"Waw the agent was so fantastic, I'm speechless, wandelful person, he was Cain and helpful.. love his spirit thank so much for this wonderful agant."

"Harold Hines was very pleasant and accommodating to all my concerns. Very professional and saved me money! Appreciate all your help, keep up the great work!!!"

"Harold is an exceptional worker. He helped me with my insurance issues and I got the best deal ever. He is really professional, nice and friendly at the same time. Thank you so much Harold."